RoyaltyZone display any errors found in your product upload file
You can fix errors from within RoyaltyZone:
- The total number of errors is displayed
- You can export a csv file of the errors
- The error type and corresponding row in your spreadsheet are displayed
- You can "Fix" or "Delete" each error
- You can "Cancel" the entire upload
- You can "Delete All" rows with errors and then click "Continue" to complete the upload for valid products only. See below for help on fixing errors via the "Export Product Errors" file
Click "Fix" to resolve each error, select the appropriate item from the drop-down list, then click "Fix This Item" when done.
What if I Can't Fix All of the Errors on This Page?
- Fix all the errors that you can. then on the Error Fix Table
- Select Export Product Errors and save the exported file
- Select Delete All. This allows the upload to proceed with any products that don't have errors
- Open the exported file
- Investigate the error and either correct the file or amend the agreement to correct it
Confidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
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