Licensee Help

How do I fix sales upload errors?

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RoyaltyZone display any errors found in your sales upload file

You can fix errors from within RoyaltyZone:

1. The total number of errors is displayed

2. The error type and corresponding row in your spreadsheet are displayed

3. You can "Fix" or "Delete" each error

You also have the option to cancel the entire upload, fix the errors in your upload file, and try the upload again.

NOTE: If your upload is over 1000 transactions, you will receive an email highlighting the errors, and a link to the "Fix" page

Click "Fix" to resolve each error, then click "Fix This Item" when done.

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