Recent updates
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Licensee User Guide
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
RoyaltyZone © 2021
Licensee Support Licensee User Guide
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Royalty Reporting Upload Checklist
Updated onArticleLicensee Support Royalty Reporting
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How Do I Fix Unrecognized Retailers
Updated onArticleOften, when sales are uploaded, there will be retailers on your report that RoyaltyZone doesn't recognize. There are two causes for this:
- Your retailer is not in RoyaltyZone
- Your retailer is in RoyaltyZone but with different nomenclature or under a different distribution. Here are some causes of nomenclature differences:
- You are reporting at a lower level than they need. Example: You have a retailer named Charlies Chickens of Wabash but the licensor is not collecting data at the location level, so they have it listed as Charlies Chickens
- They have an apostrophe or dash where you don't. Example: You report Joes Feed, they have Joe's Feed
- You're reporting a store number they don't need. Example: You have Walmart #1234 and they have Walmart
- You're reporting a different order of the name. Example: You have The Country Store, they have it as Country Store, The
Licensee Support Royalty Reporting
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How do I resolve unrecognized SKUs found in my sales upload file?
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
Licensee Support Royalty Reporting
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How do I create and submit a royalty report?
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
Licensee Support Royalty Reporting
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How to create a submission
Updated onArticlePress + Submissions
Licensee Support Product Submissions
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Paid Licensees - How Do I Create a Custom Report?
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
Licensee Support Alerts
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How Do I Manage Licensors?
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
Licensee Support
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How do I view a Licensor profile?
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
Licensee Support
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How do I fix sales upload errors?
Updated onArticleConfidentiality Notice
This document may contain information of a confidential, proprietary and/or sensitive nature. This document and the information in it may not be reproduced or disclosed to any unauthorized users without the prior written permission of FilmTrack, Inc (here-to-forth known as ‘The Company’). Any unauthorized reproduction or disclosure of this document or the information contained in it is strictly prohibited. All authorized reproductions (either in whole or in part) shall bear this confidentiality notice.
Licensee Support Royalty Reporting